Mel Feller Customer Retention Strategies And Referrals For Your Internet Business by Mel Feller
Mel Feller Customer Retention Strategies And Referrals For Your Internet Business by Mel Feller For any business, that provides a product or service to customers, the act of finding, targeting and obtaining new customers is always going to be among its top priorities. This even includes our online businesses. However, what many businesses tend to forget is that once a customer makes the first purchase, there is much more to be done in the customer relationship. Smart businesses know that the first purchase is really just the beginning, and that the real business value lies in retaining that customer. Mel Feller Offer Great Customer Service Tips and Advice by Mel Feller Great businesses can foster lasting customer relationships by asking the question, “What’s the #1 way my organization can improve customer retention?” First, I believe, that to retain customers, retailers have to go beyond price and selection. What they need to do is the following: Retailers...